Domain name renewals
Beware Fraud! - It is fairly common to be contacted by registrar companies attempting to sell you additional suffixes (usually obscure suffixes) In most cases these are not very useful to purchase and such offers are to be regarded as 'spam' whether or not via email
You will be sent an email from your domain registry reminding you your domain is up for renewal.
You can pay your renewal fee by clicking the link in that email, (after checking that it takes you to the correct location), but beware other fraudulent use of email in this regard... See note above.
You can pay your renewal fee by clicking the link in that email, (after checking that it takes you to the correct location), but beware other fraudulent use of email in this regard... See note above.
or it is safest to:
- Login to the CMS
- Go to Domains & Mail
- Find your domain
- Click Renew button next to the domain you wish to renew.
- Select your renewal term
- And follow instructions for payment if you don't have enough prepaid funds.
- Your domain will be renewed once you've paid the renewal fee.
- If you do not wish to renew your domain, please follow similar steps to the above, and select the expire or cancel option. If you set the domain to expire, we will still send you some renewal/expiry notices, but less than normal. If you don't want any further emails, then cancel your domain right away, and you will get no further emails.
Renew button highlighted in red in the domain options next to your domain. If you cannot see this, your domain may be registered elsewhere.
More From This Section
What is a domain name? A domain name is required in order to have a custom web address. Learn how domain names work here.
Follow this procedure to register your new domain name.
If you already have a domain name and want to associate it with your new website, follow these steps:
If you have multiple domains attached to a site, one must be assigned as the primary domain.
To up date the contact details of your registered domains.
How to generate a new authorisation key for your domain managed by us.
The nameservers are the machines that convert web addresses (domain names) to machine IP addresses (numerical addresses)
What happens when your domain name is due for renewal
How to point your domain at a website hosted elsewhere using A Record/CNAME records.
Here is where you need to go to change your authoritative nameservers. Change who is responsible for managing your nameservers.
Warning, this is for advanced users only.
Get the steps to validate your website via the CMS. Domain verification. Verify domain name. You can access all 3 methods of domain verification in the domains tab.
Gmail and Yahoo have announced changes that require you to add a DMARC record on your domain before February 1, 2024 if you’d like to continue sending emails from a branded email address.
What to do if you haven't renewed your domain name on time and decide you want to keep it
How to set up a subdomain eg. example.yourdomain.co.nz
Where do I find and the how do I understand my website's statistics?
Sometimes users experience website outages that may not actually be a website outage, but actually an outage of the clients connection, or some link in the middle. Read on.
Q: Will Google Apps work with a free parked domain name?
A: Yes, but we do not provide any free support for this.
Our support obligation for free parked domain names is "Master nameservers" and "Registry Contacts" and "Billing".
It does not include "A-Records and CNAME and MX"
However, DNS is active in any state other than NEW/DELETED.
Some unethical web designers and other registrars fail to set you as the registrant name, and instead use their own name. This is against the .nz rules.
It is a complicated business to purchase a domain name that is registered to someone else. Our support is strictly limited to the following advice.
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