Assuming your domain is registered with us, and you use our default nameserver templates.
WARNING: No Warranty nor free support is provided in this area. DNS changes can take 48 hours to propagate, and the same time to fix any mistakes you make. DNS CHANGES CAN AFFECT BOTH EMAIL AND WEBSITES IF INCORRECT. Please get in touch if you would like us to make these changes for you.
- Log in to the Website builder
- Click the Domains / Emails, button in the main menu links on the left side of the page.
- On the page that follows your domain/s will be listed. Select your domain, (or click the DNS Settings button - Fourth Icon along beside the domain name to jump to step 4)
4. Click the option DNS - Nameserver Management (screenshot below)
5. Click the Edit Zone Records (Advanced Users) on the right hand side to edit your DNS settings
6. Make changes as required.
7. Save and wait a minimum of 1 hour
DNS changes take up to 48 hours to take effect.
Example: Adding a CNAME verification record
As an example - if you are asked to add a new CNAME verification record such as the example below, this can be added via the DNS Zone record area.
You would need to ensure you are in the DNS area for the correct domain e.g. YOURDOMAIN.CO.NZ
CNAME record
Name: exsrv._domainkey.yourdomain.co.nz
Value: exsrv._domainkey.yourdomain.com
When entering the domain part of the NAME value, you do not need to add the yourdomain.co.nz section as you are in the DNS area for yourdomain.co.nz
WARNING: No Warranty nor free support is provided in this area. DNS changes can take 48 hours to propagate, and the same time to fix any mistakes you make. Worst case scenario, you get no email and no website for 48 hours, and it will cost you 1 hour for us to fix it for you. END WARNING
Adding a Google Text Verification Record
- Log in to the Website builder
- Click the Domains / Emails, button at the top of the page.
- On the page that follows your domain/s will be listed. Select your domain, (or click the DNS Settings button - Fourth Icon along beside the domain name to jump to step 4)
- Click the option DNS - Nameserver Mangement (screenshot below)
- Click the Enter a TXT verification code button found on the right-hand side.
- Make changes as required.
- Save and wait a minimum of 1 hour
- DNS changes take up to 48 hours to take effect.
- We really encourage users to use our default nameserver templates. It makes life simpler for everyone
- 3rd party sites like Google encourage you to make changes to your domain name to prove ownership. 3rd parties sites, although popular and although we encourage use of some of their services, the cost of implementing "integration", and "fixing issues" remains with the customer.
- We provide DNS maintenance features for your benefit, however, these require a competency to use, and fixing mistakes is time consuming. We warranty that our system works. We do not warranty to fix mistakes of data entered incorrectly.
What is a domain name? A domain name is required in order to have a custom web address. Learn how domain names work here.
Follow this procedure to register your new domain name.
If you already have a domain name and want to associate it with your new website, follow these steps:
If you have multiple domains attached to a site, one must be assigned as the primary domain.
To up date the contact details of your registered domains.
How to generate a new authorisation key for your domain managed by us.
The nameservers are the machines that convert web addresses (domain names) to machine IP addresses (numerical addresses)
What happens when your domain name is due for renewal
How to point your domain at a website hosted elsewhere using A Record/CNAME records.
Here is where you need to go to change your authoritative nameservers. Change who is responsible for managing your nameservers.
Warning, this is for advanced users only.
Get the steps to validate your website via the CMS. Domain verification. Verify domain name. You can access all 3 methods of domain verification in the domains tab.
Gmail and Yahoo have announced changes that require you to add a DMARC record on your domain before February 1, 2024 if you’d like to continue sending emails from a branded email address.
What to do if you haven't renewed your domain name on time and decide you want to keep it
How to set up a subdomain eg. example.yourdomain.co.nz
Where do I find and the how do I understand my website's statistics?
Sometimes users experience website outages that may not actually be a website outage, but actually an outage of the clients connection, or some link in the middle. Read on.
Q: Will Google Apps work with a free parked domain name?
A: Yes, but we do not provide any free support for this.
Our support obligation for free parked domain names is "Master nameservers" and "Registry Contacts" and "Billing".
It does not include "A-Records and CNAME and MX"
However, DNS is active in any state other than NEW/DELETED.
Some unethical web designers and other registrars fail to set you as the registrant name, and instead use their own name. This is against the .nz rules.
It is a complicated business to purchase a domain name that is registered to someone else. Our support is strictly limited to the following advice.