What are your nameservers and IP addresses
The nameservers are the machines that convert web addresses (domain names) to machine IP addresses (numerical addresses) You set these nameservers at your domain registry, then use our CMS for everything else.
ns1.cms-tool.net (202.89.59.171)
ns2.cms-tool.net (54.153.154.99)
ns3.cms-tool.net (134.209.51.180)
ns4.cms-tool.net (157.230.112.61)
Notes
- Your domain registration points to 2 or more nameservers (so there's a backup service if 1 is unvailable)
- Your nameservers then point at everything else, eg webservers, mail servers etc
- On our CMS we use the concept of a nameserver template, using a default template makes it easier to use. If you use our default template, then we can more easily provide you with email services and web servers.
- If you don't use our default template, then you should be using a custom template and entering the MX records provided by your mailserver provider, and use our default A record for your website.
- If you want to use your own nameservers (eg at your registry), then you should disable our nameserver templates so that our server doesn't get confused.
- Changes to nameservers generally take around 24-48 hours to replicate around the internet... so don't get worried if it doesn't happen straight away... Avoid making too many changes at once.
Example of how email works, considering the importance of the nameserver, here is what happens at the sending email server
- First of all the suffix of the domain is checked to work out which registry... eg .nz goes to the nz domain registry
- Then it asks that registry what the nameservers are for the domain name in question (eg everything after the @)
- Then once it has the nameservers, it asks the nameservers where it should send email too.
- Now that it knows where the destination email server is, it will then forward on the email.
More From This Section
What is a domain name? A domain name is required in order to have a custom web address. Learn how domain names work here.
Follow this procedure to register your new domain name.
If you already have a domain name and want to associate it with your new website, follow these steps:
If you have multiple domains attached to a site, one must be assigned as the primary domain.
To up date the contact details of your registered domains.
How to generate a new authorisation key for your domain managed by us.
The nameservers are the machines that convert web addresses (domain names) to machine IP addresses (numerical addresses)
What happens when your domain name is due for renewal
How to point your domain at a website hosted elsewhere using A Record/CNAME records.
Here is where you need to go to change your authoritative nameservers. Change who is responsible for managing your nameservers.
Warning, this is for advanced users only.
Get the steps to validate your website via the CMS. Domain verification. Verify domain name. You can access all 3 methods of domain verification in the domains tab.
Gmail and Yahoo have announced changes that require you to add a DMARC record on your domain before February 1, 2024 if you’d like to continue sending emails from a branded email address.
What to do if you haven't renewed your domain name on time and decide you want to keep it
How to set up a subdomain eg. example.yourdomain.co.nz
Where do I find and the how do I understand my website's statistics?
Sometimes users experience website outages that may not actually be a website outage, but actually an outage of the clients connection, or some link in the middle. Read on.
Q: Will Google Apps work with a free parked domain name?
A: Yes, but we do not provide any free support for this.
Our support obligation for free parked domain names is "Master nameservers" and "Registry Contacts" and "Billing".
It does not include "A-Records and CNAME and MX"
However, DNS is active in any state other than NEW/DELETED.
Some unethical web designers and other registrars fail to set you as the registrant name, and instead use their own name. This is against the .nz rules.
It is a complicated business to purchase a domain name that is registered to someone else. Our support is strictly limited to the following advice.
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