Website Builder NZ is now known as Our website builder is NZ made and operated, with Auckland based web servers. We also have web servers all over the world, providing a world wide world class web hosting service. 

Free NZ Based Support 

Please lodge a support ticket with as much information as possible, and a screenshot if you can.

NZ Web Design Help & SEO Training & Paid Support

We can recommend dozens of web designers ready to help you build your website and get you started. We have web designers all over New Zealand in Taupo, Rotorua, Auckland, Wellington, Hawkes Bay, Cambridge etc.  

See a list of our recommended NZ based web designers here

NZ Emergency Phone Support

Free Phone 

0800 89 41 22


+64 9 974 4301

( 9am - 5pm NZDT ) Monday - Friday

Press 1 for Web Design Sales

Press 2 for Accounts

Press 3 for Support

After hours emergency SMS Text: +64 21 70 9996

Send email to , then send SMS.
Emergency support will be chargeable. $30 minimum fee. 

Postal Address

14/386 Richmond Road, 
Auckland 1021
New Zealand

Physical Address 

14/386 Richmond Road, 
Auckland 1021
New Zealand

Rostered Support

  • Monday 
    • Ian 9am - 2pm
    • Andrew 2pm - 5pm 
  • Tuesday
    • Albie 9pm - 12pm
    • Ian 12pm - 5pm
  • Wednesday / Thursday / Friday
    • Albie 9am - 1pm
    • Andrew 1pm - 5pm
  • Accounts Queries
    • 11am-12noon Mon,Wed,Thurs,Friday
    • Other hours will be answered by support desk.

Outside of the phone contact hours above, email support tickets are monitored on a regular basis for emergency situations. You are always best to email rather than phone, unless your email isn't working. 

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