How do I block traffic from specific countries visiting my website?

As web master, you are now able to block individual countries, phrases and IP addresses from viewing or scanning your website. The reasons why you would want to block specific countries include:

  • your website is only intended for a local audience
  • it is highly unlikely you would ever deliver products to a far away country that could provide the same products but cheaper in their own market
  • you are being bombarded by country specific robots that scan websites without identifying themselves as a robot, even adding items to carts
The ability for our system to detect a users' country is a best guess based upon their IP address, which has around a 95% accuracy. Sometimes the countries are identifiable, in which case it will be deemed to be unknown and no blocking would take place. Remember that your customers may travel overseas from time to time, and may still want to place orders on your website for their return. Many flights also offer free Wi-Fi, and some users of satellite ISPs are assigned worldwide IP addresses Therefore you should only block very specific countries that are causing you ongoing issues.
We have deliberately removed some countries from this list to prevent web masters blocking countries that would usually have good traffic, and where blocking that country may have negative effects for our team to provide support, or for search engines to index your site.

How to Block Traffic from Individual Countries 

You can access the CMS area to select individual countries to block under the Security menu. You can then scroll down the page till you reach Block Countries, or click on the Block Countries in the sub menu area:

More From This Section

Web hosting is how your website remains visible to the worldwide public at all times. We use very high spec'ed servers (dedicated computers) in a quality data center, with highspeed redundant internet connections, uninteruptable power supplies, etc. Your hosting fee also contributes toward our helpdesk and advanced CMS services.
We prefer you to enter a CNAME record of hosting.cms-tool.net, but learn more about A records here
How to redirect one domain name so it goes to your main domain or remove a redirection.
A process to follow if you can't see your website.
There are different plans available to suit the amount of traffic your site attracts. But are you on the right plan? How can you check?
Learn more about our hosting infrastructure and how you can test specific web servers or access a previous days version of your website
We have lots of different sorts of backups, read more to understand.
Sad to hear, but here are some tips for your new web host when transfering your website.
Find out about our security here
You can change your hosting plan via the ACCOUNTS button at the top right of the CMS
Learn how to block specific countries from viewing your website, such as ones which cause you problems due to robot visiting.

FAQ Topics

Search for help:

> Home