Allow Administrators / Sales Reps access to their approved members
By assigning a member record to a certain administrator and configuring the additional administrators access settings, you can set it up so that each admin can only access their assigned members records.
With access to the POS System - your Sales Agents can login, access or create new customers, and places orders on their behalf.
- Sales Reps need to be set up as additional administrators to the website, with the appropriate restrictions on access data.
- Their customers can be set up as Members on the website, with their Sales Rep ID being assigned to the relevant Sales Rep.
1. Set up your rep as an administrator. An example of a potential reps setup is below. Red eye icons means these permissions have been removed from the user. See how to set up an administrator here.
2. Send your sales rep a POS password from this area once this is done.
3. In the Members area, assign the sales rep to their customers. You can do this in bulk by checking the boxes next to the members profile and using the pop up menu on the right to assign the sales rep. You may need to scroll down to see this area.
There is no free support for this advanced feature, if you need more information please contact your support team.
More From This Section
Not limited to 'email lists' members can be allowed certain (limited) site privileges. There are many member security levels. These affect access to password protected pages and also to emailing lists. They are explained in more detail here
How to add a new member either singularly or by bulk.
There are multiple options to import members data
How to make a member group
To see what a customer sees when logging into the website you can quickly log in as the member.
Learn about member registration forms, passwords, and member lifecycles.
You can use our shopping cart to sell term memberships, with automated password delivery for 24/7 real time access, and our bulk emailer to communicate renewals.
You can assign members to get VIP / Price Group A pricing automatically on login.
How to assign members to groups, give different authorisation levels, or assign different price groups.
By assigning a member record to a certain administrator and configuring the additional administrators access settings, you can set it up so that each admin can only access their assigned members records.
Sales agents associated with a customer will get a CC of the order email irrespective of POS / customer portal.
You can download your members data and members reports in the CMS.
How to delete members from CMS
You can send the customer a temporary password from the MEMBERS area.
If you have set up different price groups for your wholesale or other customers you can assign a member to the relevant group via their member record
FAQ Topics