If you have multiple members belonging to one organisation - an accounts email can be specified in the member record to receive system notifications for any orders made.
To add an Accounts CC to also receive the order notification
Add your required accounts email to the Accounts Email CC: field located at the base of the member record.
Order Notifications - indicating the Accounts CC is reponsilble for payment.
On any order/invoice where a member has been allocated an accounts CC email, the following heading/detail will appear in the invoice.
In addition, any system receipts will also be CC'd to that same accounts email (but no wording differences in the document)
The accounts team at [EMAIL ADDRESS] are responsible for the accounting and / or payment of this order / invoice.
Head Office Member Profiles
For each new head office, create a member record, and in the accounts CC area on the form, tick the box to "Include Branch Accounts"
For each new branch, create a member record, and set the "accounts email CC" to be the same as the head office primary email address.
Each HQ, can also have a 2nd accounts CC email address, but that email is not required or relevant to the combination statements, the combination statement is a match on branch. accounts_email = hq.member_email
In the main statements list area, you need to use the custom filters to retrieve the "Combined Accounts", at the moment this returns the 2 HQ's
You can also navigate to each customer or branch or HQ by clicking the name of the customer (it is a link) and pops up the member editing screen.
If viewing statements in the customer editing statements tab, you should still get a combined statement if relevant for that customer.
There is a new column for "last emailed" which is the date the last statement was sent... It only updates if you email the statement.
Not limited to 'email lists' members can be allowed certain (limited) site privileges. There are many member security levels. These affect access to password protected pages and also to emailing lists. They are explained in more detail here
How to add a new member either singularly or by bulk.
There are multiple options to import members data
How to make a member group
To see what a customer sees when logging into the website you can quickly log in as the member.
Learn about member registration forms, passwords, and member lifecycles.
You can use our shopping cart to sell term memberships, with automated password delivery for 24/7 real time access, and our bulk emailer to communicate renewals.
You can assign members to get VIP / Price Group A pricing automatically on login.
How to assign members to groups, give different authorisation levels, or assign different price groups.
By assigning a member record to a certain administrator and configuring the additional administrators access settings, you can set it up so that each admin can only access their assigned members records.
Sales agents associated with a customer will get a CC of the order email irrespective of POS / customer portal.
You can download your members data and members reports in the CMS.
How to delete members from CMS
You can send the customer a temporary password from the MEMBERS area.
If you have set up different price groups for your wholesale or other customers you can assign a member to the relevant group via their member record
If you have multiple members belonging to one organisation - an accounts email can be specified in the member record to receive system notifications for any orders made.
How to merge member profiles