November 2015 News

We hope all our online merchants are having a busy time with less than 6 weeks till Christmas. For our gift to our customer this year we have once again donated $10,000 to Oxfam.  

In this edition of website.world news:

  • Our $10,000 gift to you
  • Great gift ideas from our merchants. 
  • Temporary new head office location 
  • Ecommerce Upgrades
  • Holiday Support Tips 
  • 100% website up time 
  • Need training? 
  • Clearing your browser cache
  • Professional web design options
  • Getting Found On Google
  • Better Broadband & 0800 telephone numbers
  • 25% discount on hosting
  • Start your own business - reseller options
  • Cool links/system links
  • Websites of the month

Our  $10,000 gift to you. 

Rather than sending Christmas cards or gifts to our customers, Web Widgets Ltd have maintained our tradition of giving to Charity. As a specific Christmas gift we have donated $10,000 on behalf of our customers to Oxfam, instructing them to use it where it's best needed.  

Great Christmas Gift Ideas

We asked our merchants in previous newsletters if they would like to specifically promote any products in our pre Christmas newsletter.

Temporary New Office Location

We have moved out of our head office due to the building being reclad. We'll be back in Grey Lynn in about 9 months.  Until then we have moved closer to the city for a change of scene. You'll now find us sharing with some photographers in a styley new office close to Victoria Park Market. 

Exact Location is: Unit 5 / 1A Centre Street, Auckland

Ecommerce Upgrades

  • GST is now calculated on an individual product basis on line items. This ensures a more correct GST inclusive price when buying multiple items of a low priced item.   
  • Improved robot detection in place on all forms and shopping carts. This should reduce the long list of "open carts" that some users experienced. 

Holiday Hours & Holiday Support Tips

During the Summer holidays we will be on single staff roster, however, we will endeavor to cover all ordinary working days with phone and email support. We will be closed for public holidays and weekends.

Tips to help our team through this time: 

  • If you are going on holiday, why not check that you can use our webmail service now, and not on Christmas day or boxing day. 
  • Check the renewal date of your domains, and if they are due for renewal soon, renew them now. You lose nothing by renewing early, but lose so much when your website goes offline. 
  • Check your hosting account statement carefully at the start of December, and make sure you have paid your balance in full, or even a little more. This will ensure that you can sleep easy while camping in January, knowing your website is still online. 
  • Please email rather than call. We will only have 1 person on, and phone calls can often take 15 minutes each, so please email us with a screenshot or detailed explanation of your issue, so that our team can investigate before replying or calling you back. 

100% Up-time

All our website builder powered websites had 100% up time in October and November is the same so far. Really happy with that. 

In fact in the last 6 months, we have only had 3 minutes downtime in total! 

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Need Professional Help? 

We have design consultants from all over who can take your website to the next level. All Web Designers are independent businesses who will consult and bill you directly for their time.

Need one-on-one Website Builder Training?

If you require personalised training, please contact one of our consultants, who are based all over. Several consultants also provide over the phone and web based training at a scheduled time. 

We would encourage all customers to get at least one hour of training at the early stages of building their website, and one more review prior to going live, just to give your website that professional critique, and quick tidy up of the rough bits.

Training topics include:

  • How to use website builder and shopping cart

  • How to design websites

  • How to crop and tidy up photos

  • How to optimise to get your website higher on google and other search engines

  • How to setup a facebook page, or other social media account

  • How to send newsletters

  • How to use any other feature we offer.

Book personalised training here

Clearing your Browser Cache and Publishing

Caching speeds up your computer, but it also causes confusion when viewing changes to your website.  Every web master needs to become familiar with this concept. Almost a third of all our support tickets relate to mis understandings about caching. We can't change the nature of the internet, we only educate.

  • Pressing publish button is neccesary even before you go live. Pressing the publish button allows you to navigate your trial website. When you navigate your trial website, you are actually navigating the published pages in many cases. Only the first page to preview in preview mode usually shows your recent changes. 
  • Your web browser is not aware that you are currently editing your website. The web browser does not undersstand any connection between our website builder CMS, and your website with a completely different URL. You typically need to press REFRESH on your browser to see recent updates. Or you may even need to clear your browser cache.

 Learn more about clearing your browser cache

Get Found On Google

  • A website to begin with, is like a new shop down a dark alleyway, that no one knows about. Google wont know about your page until you tell google about it either. 
  • First you need some links to your website.
    • You can get a link from our customer directory in the SEO tab inside website builder. 
    • You can submit your URL to google in the same place
    • You should add your URL to any other online business directory you can find
    • Ask your suppliers to list you on their outlets page. 
    • Ask bloggers to blog about you. 
  • It can take a few weeks or even a few months for google to find you, and then once they have, the focus is on keywords and ranking. 
  • Every page of your website should be optimised for a different "key phrase". A keyphrase is a combination of 2-5 words that describes your business, product or service in some way. eg "red running shoes" or "grey lynn bed and breakfast"
  • Don't put the same phrase on every page, the trick is to use different phrases on different pages. This way, google will take users to the right page for the right phrase. This is proven to be much more effective that trying to put all phrases on one page. These pages are referred to as "landing pages" being the first page a searcher will land on. From there, they may continue to your about us page, contact us page or shopping cart page.
  • In the SEO tab you can quickly optimise lots of pages, categories, blogs and products. You should focus your biggest effort on the meta title and the SEO filename. get your keyphrases into both of those... The SEO filename is the green URL part of the google search results. The SEO meta title is the search result title for your page... So these are very powerful ways to signal to google what page is most relevant for a phrase. 
  • Geography is important. Google doesn't make sense of phrases like "nationwide" or "everywhere". But google really cares about suburbs, towns and cities.  So if your business is targeted at a gepgraphical region, please be specific. You might even include surrounding suburbs for accommodation or a cafe... However, if you are selling bouncy castles, it's probably more suited to a city or region name. For online sales, geography is not so improtant, but saying you are from NZ is. Google also doesn't relate your contact us page to the rest of your website, so if geography is important, it should be in the first paragraph of any relevant landing page. 
  • Often google shows results including your phone number and address that may be out of date. You can update your details here: http://www.google.com/business/

Learn more about SEO

Better Broadband (NZ Customers)

We have teamed up with the awesome 2talk team to offer you some great broadband options. If you have become disgruntled with your current isp, now is the time to get a great bundled broadband offering.  

https://www.websitebuilder.world/listing/nz-broadband-providers

0800 Numbers and Cheaper Tolls (NZ Customers)

Do you need an 0800 number for your business? We think 2talk provide a really awesome service, and it's who we use. For example, you have an 0800 number call your landline first, then your mobile, then your 2IC's mobile to ensure that somone will take the call. Their rates are cheap, and all the value added services can be managed via a web page control panel, so you don't need to wait on hold for any call centers. You can manage your lines fully yourself. 

https://www.websitebuilder.world/listing/2talk

Receive a 25% discount off your web hosting, for life, by referring a friend 

Did you know that if you refer a friend to use our awesome website builder service, you get a 25% discount off your hosting? If you refer 4 friends, then you will essentially get your web hosting for free! Not only that, but your friends will also get their 2nd month web hosting absolutely free. That's a nice little encouragement for them to check our service out and gives us the opportunity to setup your discount. Both discounts apply for your  2nd and subsequent websites also. It doesn't matter if it is yours, a friend, family or a stranger. Discounts begin once both websites are live. Please make sure you or your friend communicates the referral at the earliest opportunity. 

More information about affiliates here

Reseller Options 

We have an awesome new offer for web designers and awesome business networkers. We can setup any web designer who is interested with all they need to get started as a web designer at no cost:

  • There are no setup fees, no contracts to sign.
  • You will earn $2+ on every domain name sold (based on RRP $19 per year). 
  • You will earn (25%-50%) commission on hosting 
  • You can manage all your customers content, domains, emails etc, easily from just 1 login.
  • We take care of all the billing arrangements, so no administrative hassle. 
If you know of anyone who might be interested, point them at our reseller page. We'll offer a $100 finders fee commission for any existing customer who finds us a new reseller who set's up 3+ live websites. Offer expires 28th Feb 2014.

More information on reselling here

Need Help! is at hand...

There are several places you can find answers to questions about how to build your website and add features (which, there are a lot of) and its free for you to look:

If you can't find the answer you need - then get you can Contact - Web Designers or lodge a Support ticket

Cool links

All those links and more at our new toolbox page: 

More Cool Links

Websites of the month

Here's a selection of some of our recent Go Lives.  

View more example websites

 

Please contact us for more information. 

From the Team @ Web Widgets Ltd

Website World - Free Website Builder

www.website.world

Posted: Sun 15 Nov 2015

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