October 2015 news

Hi [FIRSTNAME]

In this edition of website.world news:

  • Ecommerce Upgrades
  • Less than 2 months until Christmas
  • Increased hours of support (Evenings)
  • 100% website up time 
  • International Character Sets
  • Need training? 
  • Clearing your browser cache
  • Professional web design options
  • Getting Found On Google
  • Better Broadband
  • 0800 telephone numbers
  • 25% discount on hosting
  • Start your own business - reseller options
  • Cool links/system links
  • Websites of the month

 

Ecommerce Upgrades

  • Product Specific T&C
  • Auto login links can be added to receipts and other order notifications
  • Customers can now pay by alternative payment methods if the first choice fails
  • Product reviews can now be added to product pages, so your customers can leave comments.

Less than 2 months until Christmas 

We hope all our merchants will support each other by shopping online, and supporting other small businesses like yourselves. In our November newsletter we would like to promote some of our merchants offerings. Please submit your link for inclusion via the thread on our Facebook wall. Please also like our Facebook page while you are at it. 

Submit your link

Increased hours of support (evenings)

Mike is back on the team, and is answering the phones and email from 7pm until 9pm each evening. We know alot of you are busy in the day time and work on your websites after dinner, so we hope this additional availability of support will be beneficial to you. 

Our official phone/email support is now monday-friday, 9am-5pm & 7pm-9pm NZ time. Outside of those hours, we do monitor the support desk but only respond to tickets that are real emergency issues.  

100% Up-time

All our website builder powered websites had 100% up time in September, and October is the same so far. Really happy with that.

Our CMS system has 99.95% up time in October, down from 99.99% in september. We're working on that.

International Character Sets And Emails

We now support international character sets, e.g. Arabic, Japanese, etc in our email notifications, subject lines etc, in addition to having always supported it in the content of websites and email body. Please let us know if you experience any issues with international characters and please provide a screenshot so we can see exactly where the issue has presented it self.  

Need Professional Help? 

We have design consultants from all over who can take your website to the next level. All Web Designers are independent businesses who will consult and bill you directly for their time.

Need one-on-one Website Builder Training?

If you require personalised training, please contact one of our consultants, who are based all over. Several consultants also provide over the phone and web based training at a scheduled time. 

We would encourage all customers to get at least one hour of training at the early stages of building their website, and one more review prior to going live, just to give your website that professional critique, and quick tidy up of the rough bits.

Training topics include:

  • How to use website builder and shopping cart

  • How to design websites

  • How to crop and tidy up photos

  • How to optimise to get your website higher on google and other search engines

  • How to setup a facebook page, or other social media account

  • How to send newsletters

  • How to use any other feature we offer.

Book personalised training here

Clearing your Browser Cache and Publishing

Caching speeds up your computer, but it also causes confusion when viewing changes to your website.  Every web master needs to become familiar with this concept. Almost a third of all our support tickets relate to mis understandings about caching. We can't change the nature of the internet, we only educate.

  • Pressing publish button is neccesary even before you go live. Pressing the publish button allows you to navigate your trial website. When you navigate your trial website, you are actually navigating the published pages in many cases. Only the first page to preview in preview mode usually shows your recent changes. 
  • Your web browser is not aware that you are currently editing your website. The web browser does not undersstand any connection between our website builder CMS, and your website with a completely different URL. You typically need to press REFRESH on your browser to see recent updates. Or you may even need to clear your browser cache.

 Learn more about clearing your browser cache

Get Found On Google

  • A website to begin with, is like a new shop down a dark alleyway, that no one knows about. Google wont know about your page until you tell google about it either. 
  • First you need some links to your website.
    • You can get a link from our customer directory in the SEO tab inside website builder. 
    • You can submit your URL to google in the same place
    • You should add your URL to any other online business directory you can find
    • Ask your suppliers to list you on their outlets page. 
    • Ask bloggers to blog about you. 
  • It can take a few weeks or even a few months for google to find you, and then once they have, the focus is on keywords and ranking. 
  • Every page of your website should be optimised for a different "key phrase". A keyphrase is a combination of 2-5 words that describes your business, product or service in some way. eg "red running shoes" or "grey lynn bed and breakfast"
  • Don't put the same phrase on every page, the trick is to use different phrases on different pages. This way, google will take users to the right page for the right phrase. This is proven to be much more effective that trying to put all phrases on one page. These pages are referred to as "landing pages" being the first page a searcher will land on. From there, they may continue to your about us page, contact us page or shopping cart page.
  • In the SEO tab you can quickly optimise lots of pages, categories, blogs and products. You should focus your biggest effort on the meta title and the SEO filename. get your keyphrases into both of those... The SEO filename is the green URL part of the google search results. The SEO meta title is the search result title for your page... So these are very powerful ways to signal to google what page is most relevant for a phrase. 
  • Geography is important. Google doesn't make sense of phrases like "nationwide" or "everywhere". But google really cares about suburbs, towns and cities.  So if your business is targeted at a gepgraphical region, please be specific. You might even include surrounding suburbs for accommodation or a cafe... However, if you are selling bouncy castles, it's probably more suited to a city or region name. For online sales, geography is not so improtant, but saying you are from NZ is. Google also doesn't relate your contact us page to the rest of your website, so if geography is important, it should be in the first paragraph of any relevant landing page. 
  • Often google shows results including your phone number and address that may be out of date. You can update your details here: http://www.google.com/business/

Learn more about SEO

Better Broadband (NZ Customers)

We have teamed up with the awesome 2talk team to offer you some great broadband options. If you have become disgruntled with your current isp, now is the time to get a great bundled broadband offering.  

https://www.websitebuilder.world/listing/nz-broadband-providers

0800 Numbers and Cheaper Tolls (NZ Customers)

Do you need an 0800 number for your business? We think 2talk provide a really awesome service, and it's who we use. For example, you have an 0800 number call your landline first, then your mobile, then your 2IC's mobile to ensure that somone will take the call. Their rates are cheap, and all the value added services can be managed via a web page control panel, so you don't need to wait on hold for any call centers. You can manage your lines fully yourself. 

https://www.websitebuilder.world/listing/2talk

Receive a 25% discount off your web hosting, for life, by referring a friend 

Did you know that if you refer a friend to use our awesome website builder service, you get a 25% discount off your hosting? If you refer 4 friends, then you will essentially get your web hosting for free! Not only that, but your friends will also get their 2nd month web hosting absolutely free. That's a nice little encouragement for them to check our service out and gives us the opportunity to setup your discount. Both discounts apply for your  2nd and subsequent websites also. It doesn't matter if it is yours, a friend, family or a stranger. Discounts begin once both websites are live. Please make sure you or your friend communicates the referral at the earliest opportunity. 

More information about affiliates here

Reseller Options 

We have an awesome new offer for web designers and awesome business networkers. We can setup any web designer who is interested with all they need to get started as a web designer at no cost:

  • There are no setup fees, no contracts to sign.
  • You will earn $2+ on every domain name sold (based on RRP $19 per year). 
  • You will earn (25%-50%) commission on hosting 
  • You can manage all your customers content, domains, emails etc, easily from just 1 login.
  • We take care of all the billing arrangements, so no administrative hassle. 
If you know of anyone who might be interested, point them at our reseller page. We'll offer a $100 finders fee commission for any existing customer who finds us a new reseller who set's up 3+ live websites. Offer expires 28th Feb 2014.

More information on reselling here

Need Help! is at hand...

There are several places you can find answers to questions about how to build your website and add features (which, there are a lot of) and its free for you to look:

If you can't find the answer you need - then get you can Contact - Web Designers or lodge a Support ticket

Cool links

All those links and more at our new toolbox page: 

More Cool Links

Websites of the month

Here's a selection of some of our recent Go Lives.  

View more example websites

 

Please contact us for more information. 

From the Team @ Web Widgets Ltd

Website World - Free Website Builder

www.website.world

Posted: Wed 28 Oct 2015

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