Terms and Conditions
Terms of Trade Agreement - Web Widgets Ltd
Version: 2024-08-16
1. 在下列任何事件发生时（以较早者为准），您将被视为已接受本交易条款：
a. Upon commencement of the 30 day free trial;
b. Upon any communication from you (by email, phone, fax or mail) requesting us to begin web development services to you;
c. Upon registration of your domain name
d. Upon payment of the first hosting fee;
2. Web Widgets Ltd does not permit any objectionable material on their web servers. Web Widgets Ltd will not host websites that contain, or link to, any illegal content (under NZ law), nudity, pyramid schemes or gambling. Web Widgets Ltd reserves the right to refuse hosting, or terminate hosting immediately, if they believe the content is objectionable. No discussion will be entered into.
3. Web Widgets Ltd will send you a monthly newsletter if you have opted in or started a trial subscription of our website building service. You may unsubscribe at anytime. If you are a live website hosting customer, we may send you additional messages from time to time where we have important information to disclose to you regarding changes to our account processes, terms and conditions, web hosting or domain services.
4. With respect to each website hosted on our servers, Web Widgets Ltd is a data processor, not a data controller. This means all legal liability is with you (the website owner) to comply with any privacy laws such as the GDPR. Please refer to our privacy policy as to how we manage your data.
5. Web Widgets Ltd is not responsible for any loss of income or any other loss, direct or consequential, suffered by you such as:
a. suspension of your hosting for failure to pay your fees on time
b. any other internet or server outage causing website downtime
c. attacks by hackers, causing damage to your website, our systems, or email deliverability issues
d. bugs in software code that may cause malfunctioning features, or display the incorrect price of goods
e. pricing errors including, and not limited to, calculations of discounts, totals, tax, and shipping, or any pricing update completed by our team.
Web Widgets Ltd will use its best endeavors to provide a minimum of 99.9% availability of your website. If you receive less than 99.9% uptime over a 3 month period, we will give you a hosting credit on a pro rata basis of 10% reimbursement per 1% outage.
If your pricing or order totals are incorrect, then you should identify this issue before sending goods, and you should offer to refund your customers for invalid orders. Web Widgets Ltd will ensure that any bug in software code is remedied quickly once we have been alerted to the problem, and such remedy will not take longer than 2 working days to resolve for critical errors, or within 1 week for features that can be temporarily disabled.
If our team is instructed to make a content or pricing update on your behalf, then we will make our best effort to act on your instructions and avoid making a mistake. We will charge for our time and effort in making a charge, but such a fee does not provide a warranty for errors causing financial loss to your business. After we have completed any update on your behalf, then you should verify that such update was completed to your requirement, and let us know if we have made any error, so that we can rectify such error.
6. Hosting fees are non refundable. You have the option of monthly, six monthly or annual hosting plans. There will be no refund for any unused portion. You need to notify us prior to your hosting anniversary date if you want to change plans, failing which we are not obliged to make any changes. If you have simply overpaid your account, then we can refund the overpayment. Refunds are subject to a $5 or 5% administration fee, whichever is larger.
7. The traffic allowances that apply to your hosting plan are shown on the hosting page. You are required to pay for the costs of any excess traffic on your domain name, and to change to a higher hosting plan in anticipation of a prolonged traffic increase.
8. All fees are charged in advance, with statements posted at the end of the calendar month. You must pay all fees charged to your statement prior to cancelling your hosting, even if you have not yet received the statement.
9. All invoices must be paid in full by the 10th of each month. Interest at a rate of 20% p/a will be payable on all arrears payments, calculated from the date of default until payment. Should we not receive payment by the due date, we may, at our discretion, either cancel your hosting, or renew your hosting for 1 month, with the addition of an NZ$5+gst service fee. We will eventually suspend your hosting should your account remain overdue. Upon payment of receipt of your overdue payment, your hosting may be automatically restarted, resulting in future hosting fees charged. It is your obligation to cancel your hosting if you no longer want your website hosted. You can cancel your website hosting by logging into our CMS and pressing the cancel hosting button, or email us to cancel your hosting.
10. 为执行本合同所载任何权利而产生的任何费用、支出和法律费用均应由客户支付，包括但不限于任何律师费、债务催收机构费用和诉讼费。
11. 定制设计或开发费用的33%需预付定金，且定金不可退还。设计稿完成后，您可以取消订单，无需支付任何额外费用。授权Web Widgets Ltd完成项目后，需支付剩余的67%款项。设计方案正式上线前，必须收到全部款项。
12. 我们将至少提前 14 天通知您域名续费日期。域名费用必须在到期日后的五个工作日内支付，否则您的网站将因未付款而下线。如果您在到期后 90 天内仍未支付欠款，您将失去域名注册权。如果您不希望续费域名，必须在续费日期前通知 Web Widgets Ltd，否则，如果我们出于善意为您续费了域名，您可能需要承担相应的费用。
13. Web Widgets Ltd 通过 SSL 证书和防火墙提供符合行业标准的信用卡信息加密，但 Web Widgets Ltd 对您与客户之间在您网站上完成的任何交易概不负责。在不限制本责任限制一般性的前提下，Web Widgets Ltd 特别声明不对通过您网站上的任何支付网关进行的交易、客户提交虚假订单、客户提供无效支付信息、商家（或其员工）滥用信用卡号或商家网站上的任何其他货币交易负责。Web Widgets 提供用于信用卡支付的 SSL 表单，但我们不建议使用这些表单，并且不对通过这些方式获取的信用卡信息的任何滥用或丢失负责。
14. Web Widgets Ltd 对因任何原因（包括但不限于服务器不可用、支付网关接口、应用程序或配置错误、系统错误或用户错误）造成的任何损失或间接损失概不负责。
15. Web Widgets Ltd 拥有备份系统，如遇重大灾难，将免费恢复所有网站。但因客户操作失误、备份过期、未付款或未沟通等原因导致的个别网站或数据恢复，则需收取费用。Web Widgets 无法保证备份在特定时间内可用。Web Widgets Ltd 保留永久删除历史数据的权利，包括但不限于超过 7 年的过期客户记录和交易历史记录。
16. 我们提供的邮件服务不包含在网站托管服务中，无需额外付费。邮件错误可能出现在邮件传输链的多个环节。因此，我们仅提供必要的支持，以确认邮件已成功送达您的邮箱或互联网服务提供商 (ISP)，并确保我们提供的邮箱的网页邮件和 POP3 服务均正常运行。如果您需要额外的支持，则需另行付费。如果问题出在 Web Widgets Ltd，则无需付费。我们建议所有企业首先聘请本地计算机技术人员诊断自身网络问题。您应该聘请独立的专业 IT 人员来管理您的计算机、网络和软件。
17. Web Widgets 提供符合行业标准的基础 SEO 服务，包括页面标题、开头段落和元标签的选择，并根据我们认为最佳的方式运用您的关键词。虽然我们会在服务过程中提供一些建议，但我们的服务不包含任何关于我们所用方法的培训。如果您想学习如何自行操作，可以付费参加额外的培训。我们的目标是确保您选择的页面出现在与关键词相关的搜索结果中。我们不保证排名。搜索引擎是第三方机构，其规则会不时更改。搜索引擎在索引或重新索引页面之前会有相当长的等待期，并且有时可能会屏蔽某些页面。我们将确保您选择的页面出现在与您选择的关键词相关的搜索结果中（在您网站上任何其他页面被索引后的三个月内），否则我们将退还该页面的 SEO 费用。“出现”并不意味着排名前十，而是指出现在相关的搜索结果中的任何位置。
18. 对于任何已报告的错误，您必须提供浏览器类型、网站地址、页面标题以及重现该错误所需的导航步骤。在收到这些信息之前，我们将不会调查您的问题。我们仅为 Internet Explorer、Safari、Chrome 和 Firefox 浏览器提供服务保障。如果您需要与其他浏览器兼容，则测试费用将由您自行承担。对于我们内容管理系统的某些高级功能，我们仅为在 Windows 系统上使用 Internet Explorer 6 及更高版本浏览器提供服务保障。
19. Web Widgets 的员工在新西兰标准工作时间内提供服务，圣诞节/新年期间休息。非工作时间，如需紧急支持，请发送短信/拨打我们的紧急联系电话。如果您遇到的问题并非服务器宕机或联系表单/购物车功能故障，则您需按标准小时费率支付非工作时间支持费用，最低收费为每小时 100 美元。
20. Web Widgets 的员工、承包商和服务提供商均受保密协议约束。我们不会向未经授权的人员披露机密信息，并将采取合理措施确定哪些人已获得授权。如果您或您的用户发现他们访问了未经授权的机密信息，Web Widgets 希望第一时间收到通知，以便我们能够调查并补救任何隐私泄露事件。
21. 若经查实 Web Widgets Ltd 存在过错，则赔偿金额仅限于该过错期间相关主机托管费用的总额。赔偿将以积分形式发放，不以现金支付。
22. 如果您使用我们的批量电子邮件发送服务，您必须遵守所有条款。 unsolicited messages act, and otherwise act ethically in the use of the service. If we receive several complaints about the misuse of our bulk email service, we may immediately suspend your access to that service.
23.除本条款外，对于“.nz”域名的注册，您还须遵守新西兰不时发布的相关政策，并同意遵守这些政策。 [NZ Domains Terms and Conditions] and https://www.dnc.org.nz/policies. If you have a .nz domain, then, by entering into this agreement with Web Widgets Ltd, you acknowledge that you have read and
understood the current policies.
24. 除上述条款外，对于非 .nz 域名的注册，您还须遵守所用注册局的条款和条件。注册局可能因域名后缀而异。过期域名的续费宽限期以及赎回费用也可能因域名后缀而异。如有任何争议，Web Widgets Ltd 将收取 50 美元的服务费，此外，您还需支付注册局收取的赎回费用，该费用将按实际成本转嫁给您。
25. 本交易条款受新西兰法律管辖，任何争议均应由新西兰法院管辖。
