You can customise the appearance of receipts, invoices, etc. You can include images and logos, but form fields will not work.
To edit the email notification templates, select eCommerce - Notifications/Tags - Customise Notifications
Keep scrolling to view all the editable notifications. At the bottom, you will find the Fully Custom Email Template options. The easiest template uses the [CONTENT] tag - this will insert the default order template into the notification. For a fully customised template, use all of the tags.
List of Email Notification Tags
|
[CONTENT] |
Includes all standard order information, excluding logo and merchant details |
| [EMAILBODY] | includes order lines plus additional shipping instructions and gift message |
| [ordersummarylines] | Includes only the order details |
| [VOUCHER] | Inserts the voucher code/image |
| [CustomerDetails] | Inserts the customer's details |
| [GifteeDetails] | Includes the shipping details |
| [MerchantDetails] | Inserts your details as shown on your Contact page |
| [ORDERID] | Invoice/order ID |
| [ORDERDATE] | Inserts the date the order was placed in DD/MM/YYYY format |
| [PAYMENTSTATUS] | Displays whether the order has been paid for |
| [GIFT_MESSAGE] | Displays the gift message |
| [SHIP_COMMENTS] | Shows the shipping comments/additional instructions |
| [affiliateInfo] | Order/Invoice only. Shows the affiliate details |
| [paymentmethods] | Order/Invoice only. Displays the payment instructions, links, and methods |
| [FullCustomerAddressAndOrderDetails] | |
| [ReceiptPaymentStatus] |
More Tags
For more Notification Tags - see Creating an Email Template / Email Tags
Additional Shopping related tags see - Custom Invoice / Receipt Tags
For Tags related to building a template see - Custom Template Tags
More From This Section
Clicking the Order number (or the blue magnifying glass in the buttons to the right) will provide additional options and detail for managing the order.
In the orders area you can view an interactive picklist for use on a tablet, or for printing out, when looking to get items for an order.
You can update an order received and paid, to return/update stock, add new products or add custom fees or credits. Changes will appear as adjustments to the original invoice.
If needed you can send/resend a customer their order dockets manually via the PRINT/EMAIL DOCS area. You can also choose to view, print or pdf the documents.
Customise the appearance of the notifications that are sent out to your customers.
Heres where to go to change it in the CMS
If you do not want customers to have the ability to auto-login to their website account from a link on the invoice, you can disable this.
You can choose to add a custom logo image to your invoice that overrides the website logo
You can specify your own custom order number, which will count sequentially from then on, as well as an invoice number prefix.
You can generate a delivery docket with scan-able barcodes via the Print/Email docs area
Via the Ecommerce notification options you can choose to have a barcode appear on order documents.
While the Status of the Order will change with certain events e.g. payment, you can set a custom Status to appear next to the order via the Notes / History area, when viewing the Order.
You can specify a different email address than the one set on your website contacts page to receive the order emails.
FAQ Topics
The Basics
Building your site
- Pages
- Content Editor Modes Explained
- - DRAG DROP Editor (Default)
- - CONTENTBOX Editor (Advanced)
- - WORD STYLE Editor (TinyMCE)
- - LIVE Editor (Click to Edit Mode)
- Styling Content
- Images / Backgrounds
- Banners and Sliders
- Uploading content
- Design Templates
- Forms
- More Q & A
- Menus
- Mobile Styling and Optimisation
Advanced Page Types
E-Commerce
- Shopping Basics
- Category Management
- Ngā Hua
- Product Options
- Layout and Formatting
- Ngā Kōwhiringa Utu
- Processing Orders
- Advanced Ecommerce
- Product Pricing, Currencies
- Plugins
- Wholesale
- Bookings Management System
- Freight - Couriers
- Stock & Quantities
- Vouchers, Discounts, Loyalty Points
- Selling Photos / Prints
- Shopping Cart Add-on Page types
- Advanced APIs / Add ons
- Te Wāhi Hoko (POS)
- Reports
- Orders / Invoices
Email & Membership
- Member Management
- Members Pages / Template Customisations
- From Addresses and Reply To Email Notifications
- Global Enquiry form options
- Standard Field Names
- Webmail
- Bulk Email
- CRM Features
- Email Campaigns
- Forums & Blogs
- Pop3/Imap Email Services
- Scams and Hoaxes
- Lead Magnets / Growing Your Customer Database
Promoting your site
Advanced
- Power User Options
- Form Spam Filtering
- Wordpress
- PHP Setup
- [TAGS]
- jQuery snippets
- Search External Links / Import external content
- HTML / CSS Snippets
- Embedding Web Fonts
- Loading additional Material Symbols styles
- FAQ Help Map
- Uploading local font files
- Advanced Template Customisation, CSS, etc
- Languages and Translations
