Can I send Order Notifications to a differerent email address?
You can specify a different email address than the one set on your website contacts page to receive the order emails.
The Notification Email address.
By default, email notifications are sent to, and from, the default email address for the website. The default email address can be configured under design settings, then global contact details.
If you want to override the NOTIFICATION or REPLY email address, for a specific page, then you can do this in the required page's OPTIONS tab.
To be clear, the reply address below is set as the FROM address for an email. Notifications to customers will reply to the FROM address. Notifications to the web master, usually reply to the customer email address (where available)
For more information on how the notifications work - see https://www.help.cms-tool.net/from-addresses
More From This Section
Clicking the Order number (or the blue magnifying glass in the buttons to the right) will provide additional options and detail for managing the order.
In the orders area you can view an interactive picklist for use on a tablet, or for printing out, when looking to get items for an order.
You can update an order received and paid, to return/update stock, add new products or add custom fees or credits. Changes will appear as adjustments to the original invoice.
If needed you can send/resend a customer their order dockets manually via the PRINT/EMAIL DOCS area. You can also choose to view, print or pdf the documents.
Customise the appearance of the notifications that are sent out to your customers.
Heres where to go to change it in the CMS
If you do not want customers to have the ability to auto-login to their website account from a link on the invoice, you can disable this.
You can choose to add a custom logo image to your invoice that overrides the website logo
You can specify your own custom order number, which will count sequentially from then on, as well as an invoice number prefix.
You can generate a delivery docket with scan-able barcodes via the Print/Email docs area
Via the Ecommerce notification options you can choose to have a barcode appear on order documents.
While the Status of the Order will change with certain events e.g. payment, you can set a custom Status to appear next to the order via the Notes / History area, when viewing the Order.
You can specify a different email address than the one set on your website contacts page to receive the order emails.
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